Questions & answers
The things buyers ask us first
Procurement, security, migration and compliance — answered. Can't see your question? Ask us directly.
Your choice. Run FlexiPay on-premise behind your own firewall, on managed cloud, or hybrid. On-premise keeps all data on your own infrastructure — popular with parastatals, banks and hospitals.
Your payroll admin — in minutes. FlexiPay's formula engine lets you edit PAYE bands, SHIF, NSSF, AHL and HELB directly, with effective dates, without a code change or a vendor ticket.
Yes. Implementation includes data migration and validation, with a parallel pilot run so you can reconcile against your existing payroll before go-live.
Biometric devices (ZKTeco, Anviz, Suprema, Hikvision), major Kenyan banks for payment files, email & SMS gateways, your accounting/ERP via journal-voucher export, plus an open API and optional SSO.
Under the one-time purchase model, yes — full source-code ownership and customisation rights, with no recurring licence fees and no vendor lock-in.
Typically around 8 weeks: foundation, configuration, training, a pilot parallel run, then go-live — followed by ongoing support and quarterly health checks.
Role-based access with granular permissions, complete audit trails (user, timestamp, before/after), encrypted transmission, session controls, optional 2FA and encryption at rest, aligned to the Data Protection Act 2019.
Tiered SLAs from business-hours email up to 24/7 with on-site support, including updates, bug fixes, remote assistance, health monitoring and documentation.
See your payroll, sorted.
Book a tailored 60–90 minute walkthrough. We'll show your statutory deductions, payslips and bank files running in FlexiPay.